Privacy Policy
ROBERTABRAVO SARL (“we”, “us”) is the data controller of personal data processed through our website and services. This policy explains what data we collect, why, and your rights under the EU General Data Protection Regulation (GDPR) and French Loi Informatique et Libertés.
1. Data we collect
- Identity & contact: name, email, phone, delivery and billing address.
- Order data: items purchased, amounts, payment status.
- Technical data: IP address, device and browser, pages viewed.
- Marketing preferences: newsletter opt-ins.
2. Purposes and legal bases
- Order fulfilment and customer service — contract performance.
- Accounting and legal obligations — legal obligation.
- Fraud prevention and site security — legitimate interest.
- Marketing communications — consent (withdrawable at any time).
3. Retention
Order and invoice records are kept 10 years to meet French commercial law obligations. Marketing data is retained until consent is withdrawn or after 3 years of inactivity.
4. Recipients and transfers
We share data only with processors necessary to operate the service (payment providers, carriers, IT hosting). Any transfer outside the EEA relies on Standard Contractual Clauses.
5. Your rights
You may access, rectify, erase, restrict or object to processing of your personal data, and request data portability. Contact privacy@robertabravo.com. You may also file a complaint with the CNIL (www.cnil.fr).
6. Contact
Data controller: ROBERTABRAVO SARL, 44 Rue Pasquier, 75008 Paris, France. Email privacy@robertabravo.com.